Program Success Associate
TreviPayOverland Park, Kansas, United States
Posted April 10, 2026
Full Time
About the Company
TreviPay specializes in global B2B payments and invoicing, offering sellers choice and convenience for buyers, market expansion, and automated accounts receivables. With 40 years of experience, the company integrates with top eCommerce and ERP solutions, providing flexible trade credit options and comprehensive services including commercial underwriting, risk management, and account management.
Job Description
TreviPay is seeking a Program Success Associate to provide exceptional customer support and build strong relationships with clients and merchants. This is an entry-level position that requires strong communication skills, a positive attitude, and a willingness to adapt to a dynamic environment.
Requirements
- Meet or exceed department metrics, program Service Level Agreements (SLAs) and department Service Level Standards (SLSs)
- De-escalate challenging customers, clients or merchants and provide exceptional customer support
- Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues
- Welcome change and adapt positively to internal and external changes
- Proactively contact customers and merchants to address issues
Benefits
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
