Program Success Associate
TreviPayOverland Park, Kansas, United States
Posted March 6, 2026
Full Time
About the Company
TreviPay is a global B2B payments and invoicing network that provides choice and convenience to buyers, open new markets, and automate accounts receivables.
Job Description
TreviPay is seeking a Program Success Associate to provide exceptional customer support and build strong relationships with clients and merchants. The role involves resolving inquiries, de-escalating challenges, and ensuring a positive experience.
Requirements
- Must meet or exceed department metrics, program Service Level Agreements (SLAs) and department Service Level Standards (SLSs)
- Skilled to de-escalate challenging customers, clients or merchants and provide exceptional customer support
- Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues
Benefits
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
