Patient Service Specialist

Patient Services Specialist provides exceptional customer service to patients, families, and staff, while managing front desk metrics, collecting UDS data, and handling claims. Responsibilities include answering calls, scheduling appointments, and maintaining confidentiality of patient information.

Requirements

• Minimum high school diploma or GED
• Minimum three (3) years of experience in general medical, dental, BHS, or specialized medical setting preferred
• Strong organizational skills to manage multiple responsibilities simultaneously across multiple departments and facilities
• Completion of yearly competency trainings on customer service, UDS data, migrant and seasonal worker populations, insurance, and sliding fees programs
• Proficient in English and another language (Spanish, Russian, Mandarin, or other) preferred

Benefits

• Benefits package including medical, dental, vision, life, disability, retirement with employer match, and paid sick/vacation time