Business Banking Loan Processor I or II

Business Banking Loan Processor I or II is responsible for performing a variety of loan processing duties on approved loan application packages to ensure satisfaction of conditions of loan approval and compliance with Bank policies and procedures.

Requirements

• Provides exceptional customer service to loan officers, branch personnel and customers.
• Compiles all necessary information and documents required as a condition of loan approval and according to loan product/program.
• Analyzes applicant information/documentation to ensure acceptable to bank guidelines.
• Manages an assigned pipeline of approved loan applications while meeting department turnaround times and service commitments.
• Regularly communicates loan status with loan officers, branch personnel and customers.
• Updates Loan Log with loan status and documents received from customers and others.
• Orders appraisals, preliminary title reports and environmental reports as needed.
• Reviews preliminary title policies for accuracy and requests endorsements and lien releases as needed to perfect bank’s lien position as approved.
• Reviews all documents for accuracy and obtains Underwriting approval for any changes.
• Prepares complete files using the appropriate Checklist.
• Submits complete files for Loan Documentation.
• Follows loan through documentation and closing to ensure on time delivery and superior customer service.
• Maintains a current knowledge of bank products and services.
• Answers phone inquiries from customers and branches.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Provides coverage as appropriate for co-workers in their absence.
• Performs other work-related duties as assigned.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan