Application Support Specialist

The Application Support Specialist reports to the Application Support Manager and provides technical support and troubleshooting assistance for software applications within the organization. This role involves working closely with end-users, IT teams, and vendors to resolve application-related issues, ensure system functionality, and enhance user experience.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field preferred
• Minimum of 1-3 years of experience in application support, data management, or a similar role
• Experience with various operating systems, software applications, and troubleshooting methodologies
• Strong knowledge of IT service management tools, ticketing systems, and familiarity with ITIL practices

Benefits

• Unlimited Time Off & Flexible Hours
• Health insurance
• 401k match
• Paid maternity leave