Client Success Manager (Leadership Role)
TrialfactsLocation not specified
Posted February 2, 2026
Full Time
About the Company
Trialfacts connects patients to clinical trials and relies on us to deliver results, transparency, and confidence throughout their studies.
Job Description
Client Success Manager (Leadership Role) for Trialfacts, a company that connects patients to clinical trials. The role is 100% remote with flexible hours and involves leading a team to drive strong outcomes for clients in the US and Australia.
Requirements
- Proactive Client Success Leadership
- Trusted Advisor, Not Order-Taker
- Strategic Client Mindset
- People Leadership Capability
- Impact-Based and Client-Centric Approach
- Cross-functional alignment
- Data-Driven Performance Management
- Clear, Executive-level Communication
- Quality, Reliability, and Trust
- Scalable Remote Leadership
- Proactive Issue and Risk Management
Benefits
- Competitive compensation
- Unlimited PTO
- Real flexibility
- Paid learning and growth
