Client Success Manager, Enterprise Sales

Zocdoc is a digital health marketplace that empowers patients and providers to find and book care. We're seeking a Client Success Manager to proactively engage key stakeholders at large healthcare entities to drive their success in the Zocdoc marketplace. This role involves delivering data-driven insights, championing new ideas, and driving partnerships forward.

Requirements

• Relationship management experience (2-3 years in customer success or account management roles)
• Strong communication skills (written and verbal)
• Creative problem-solving and continuous learning
• Ability to adapt to change and hold self and manager accountable to regular coaching
• Positive outlook toward change

Benefits

• Flexible, hybrid work environment
• Unlimited Vacation
• 100% paid employee health benefit options
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch and snacks
• Employee Resource Groups and ZocClubs
• Great Place to Work Certified