Supervisor, Customer Support Services

TriNet is seeking a Supervisor to lead a diverse team of customer service employees in providing excellent service to customers. The ideal candidate will have 3+ years of customer service experience and 1+ years of supervisory experience. The role involves training, coaching, and advising specialists, driving team growth, and fostering a positive work environment.

Requirements

• Supervise non-exempt customer service employees
• Train and coach specialists
• Drive team growth and development
• Manage direct reports and scheduling
• Address customer service issues
• Perform regular performance reviews

Benefits

• Health insurance
• Retirement plans
• Workers' compensation insurance
• Paid time off
• 401k matching
• Stock options