Call Center Representative
Trinity HealthNew York, United States
Posted April 3, 2026
35000 - 43600 USD
Full Time
About the Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
Job Description
This is a full-time Call Center Representative position at Community Hospice Rensselaer in Rensselaer, NY. The role involves processing new patient appointment requests, managing internal patients' transitions, and providing customer service.
Requirements
- Strong leadership skills
- Associate’s degree preferred, High School Diploma/Equivalent Required
- Demonstrated proficiency with Microsoft Office product and other computer applications
- Demonstrated experience with delivering successful customer service
- Demonstrated experience with handling multiple priorities in a deadline driven environment.
- Managing difficult customers respectfully and without confrontation
- Previous medical office experience preferred
- Ability to lift 25 lbs.
Benefits
- Quality of Life
- Advancement
- Work/Life