Manager, Travel Experience Consultant

This role is for a Manager of Travel Experience Consultants, focusing on team leadership, operational management, and customer relationship building. The manager will oversee a team of Business Travel Consultants, manage their performance, ensure exceptional service, and maintain a strong connection with the Customer Travel Manager. The role involves operational and customer support oversight, employee onboarding, and engaging the team.

Requirements

• 5+ years of progressive leadership experience in a contact center or support environment
• 5+ years of experience at the manager level
• At least 5 years of experience in the travel industry with GDS platforms (Sabre & Amadeus)
• Bachelor's degree preferred
• Excellent communication and organizational skills

Benefits

• Competitive Salary
• Professional Development
• Supportive Team Culture