Platform Support Analyst (L1)

TripArc is a privately held company that powers the top Travel Agencies and Tour Operators in North America. We are looking for a Platform Support Analyst I to ensure the smooth operation of our Azure cloud-based proprietary applications.

Requirements

• At least 1 year experience in application support or technical support
• Strong problem-solving and troubleshooting skills
• Analytical thinker with excellent communication and customer service skills
• Familiarity with software support processes and ticketing systems
• Ability to work collaboratively in a team-oriented environment
• Intermediate to proficient level of technical skills

Benefits

• Competitive compensation package
• Strong pay for performance rewards approach
• Incentive programs and compensation tied to business and individual performance