Fraud Chargeback Specialist
Triumph Financial, Inc.Bettendorf, Iowa, United States
Posted February 5, 2026
Full Time
About the Company
TBK Bank is a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities.
Job Description
Join TBK Bank as a Fraud Chargeback Specialist and process and track debit card disputes, maintain knowledge of latest card industry changes, and follow bank policies and regulations. We offer a collaborative and dynamic work environment, with benefits including Medical, Dental, Vision, Paid Time Off, 401k, and more.
Requirements
- Handles all categories of disputes, re-presentments and compliance issues
- Maintains knowledge of latest card industry changes and disputes best practices
- Documents, monitors, and reports on fraud related cases, recoveries, and losses
- Investigates and determines the provisioning of credit
- Responds to internal/external customer inquiries within 2 hours
Benefits
- Medical
- Dental
- Vision
- Paid Time Off
- 401k
