Join a fast-growing marketing agency as a Customer Success Manager to take ownership of the Customer Success function and help scale client success operations while building your own career path within the company.
Requirements
- 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist
- Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads
- Excellent communication, negotiation, and client management skills
- Ability to handle challenging client situations with professionalism and assertiveness
- Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools
Benefits
- Fully remote work with flexible schedule within Eastern Time
- Opportunity to build and lead your own team in the future
- Exposure to high-level client success and agency operations
- Supportive, fun, and high-energy team culture
- Opportunity to shape processes and make the role your own