Community Association Manager

The Community Association Manager serves as the Operations Officer of the Homeowners Association (HOA) and oversees all aspects of HOA operations, including relationships between the Community and its residents, guests, and employees.

Requirements

• Delivers and promotes prompt, courteous and genuine service to all residents, guests and employees.
• Motivates, directs, and assists department heads, and front line staff on a daily basis
• Plans, develops and implements operational procedures and methods in concert with TROON practices and policies.
• Oversees the Privacy functions in coordination with the Board
• Ensures that goals and objectives of the HOA are implemented to meet the expectations of the residents, Board of Directors, and Troon Management
• Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly, quarterly and annual financial statements for the HOA; takes effective corrective action as required.
• Maintains respective memberships with relevant professional associations. Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.
• Understands and keeps abreast of HOA’s financial record keeping.
• Completes daily, month-end and annual reporting as required
• Monitors the quality of the HOA’s services, and ensures maximum resident satisfaction.
• Secures and protects the HOA’s assets, including facilities and equipment.
• Builds and nurtures professional relationships between the Community, the Team Members and the Company.
• Assist in directing and coordinating the activities of contracted vendors and evaluating their performance.
• Facilitate and prepare paperwork for meetings, such as Budget, Annual and Board of Directors
• Investigate complaints, disturbances and violations and resolve problems following rules and

Benefits

• Paid Time Off
• 401k Matching