Front Desk Agent
TroonScottsdale, Arizona, United States
Posted January 7, 2026
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Full Time
About the Company
Troon is a global leader in golf course management and development, delivering world‑class experiences across some of the world’s most iconic properties. The company integrates hospitality, marketing, agronomy, food & beverage, and retail services to create seamless, personalized experiences for guests and members. Troon’s core value proposition lies in its commitment to consistency, meticulous attention to detail, and a culture of exceeding expectations. By combining deep industry expertise with a passion for hospitality, Troon sets a benchmark for excellence in the golf and leisure sector.
Job Description
Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Requirements
- Accurately posts all charges to guest’s bills.
- Checks all guests in and out of the resort based on established procedures.
- Promotes activities and special events the facilities.
- Provides accurate and complete information about the resort and the surrounding area.
- Answers guest questions and provides directions.
- Accountable for all cash, checks and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
- Assists with faxing, copying and message taking duties.
- Promptly answers the phone and direct calls to the appropriate location.
- Regular and reliable attendance
- Performs other duties as required.