Front Desk Agent
TroonScottsdale, Arizona, United States
Posted January 7, 2026
-
Full Time
About the Company
Troon is a leading global provider of comprehensive golf course management and development services, specializing in luxury properties that deliver exceptional member and guest experiences. The company offers a full suite of support services—including hospitality, marketing, agronomy, food and beverage, and retail—ensuring every aspect of a golf venue operates at the highest standards. Troon distinguishes itself through a relentless focus on personalized service, consistency, and uncompromising attention to detail, consistently exceeding client expectations. By integrating strategic development with operational excellence, Troon elevates the prestige of golf courses worldwide while fostering sustainable, profitable growth for its partners.
Job Description
Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Requirements
- Accurately posts all charges to guest’s bills.
- Checks all guests in and out of the resort based on established procedures.
- Promotes activities and special events the facilities.
- Provides accurate and complete information about the resort and the surrounding area.
- Answers guest questions and provides directions.
- Accountable for all cash, checks and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
- Assists with faxing, copying and message taking duties.
- Promptly answers the phone and direct calls to the appropriate location.
- Regular and reliable attendance
- Performs other duties as required.