Senior Customer Service Representative
TruGreenNew Jersey, United States
Posted January 15, 2026
33410 - 60138 USD
Full Time
About the Company
TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals.
Job Description
TruGreen is seeking a Senior Customer Service Representative to receive inbound calls, resolve customer service issues, and provide coaching and support to new hires and peers. The role involves assisting with on-boarding, training, and quality assurance, and requires strong customer service skills, accuracy, and attention to detail.
Requirements
- High school diploma/GED required
- 2-3 years of customer service experience required
- Call center or related experience strongly preferred
- Knowledge of lawn care services and products
- Customer service skills, including conflict resolution and telemarketing
- Accuracy and attention to detail for checking written and/or numerical data to detect errors or omissions
Benefits
- Medical/Dental/Vision insurance
- Company-matching 401(k)
- Other programs and perks