Dispensary Associate - Part Time

The Dispensary Associate is responsible for guiding customers on their journey into cannabis, providing excellent customer service, and facilitating customer purchases while following State regulations. They will also assist with returns, prepare and process patient orders, and follow company policies.

Requirements

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Perform additional team tasks as assigned by Management.
• Assist with processing online orders, including deliveries, in a 2-hour timeframe.

Benefits

• Comprehensive benefits package
• Paid time off