Dispensary Associate - Part time

Dispensary Associate is responsible for guiding customers on their journey into cannabis, educating them on products and their effects, and providing exceptional customer service. The role involves facilitating customer purchases, maintaining a clean and well-stocked workstation, and working directly with leadership to enhance the customer experience.

Requirements

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Benefits

• Paid time off
• Comprehensive benefits package