Sr. Customer Success Manager

Trunk Tools is looking for a dynamic and results-driven Senior Customer Success Manager to join our fast-growing team. In this role, you will be responsible for ensuring that our customers achieve success with our software products.

Requirements

• 3-5 years of experience in customer success, customer experience, or enterprise SaaS solutions
• Proven track record of driving customer satisfaction, retention, and expansion in an enterprise environment
• Experience working in a construction technology company is highly preferred
• Strong communication and interpersonal skills with the ability to build relationships at all levels of an organization
• Excellent problem-solving skills and a customer-centric approach

Benefits

• Competitive salary
• Benefits
• Performance-based incentives
• Flexible work hours
• Supportive work environment that encourages a healthy work-life balance