Director Business Operations

TrustYou is a leading AI-driven hospitality platform that aims to transform guest experiences and empower businesses to thrive. As a Director Business Operations, you will be responsible for Internal Operations and Office IT, driving the optimization of internal systems, SaaS tools, compliance, and business processes to enhance efficiency and support scalable growth across the organization.

Requirements

• Bachelor's or higher degree in business administration, information systems, operations management, or a related field
• 6–10 years of professional experience in business operations, internal systems, IT operations, consulting, or audit, ideally in technology or SaaS companies
• Proven ability to manage teams, internal systems, and SaaS tools in a global organization
• Experience with process optimization, AI tools, or automation initiatives is a strong plus
• Solid understanding of internal governance, compliance frameworks, and operational best practices
• Structured, analytical, and hands-on approach to problem solving
• Ability to collaborate across Finance, Legal, HR, and commercial teams
• Fluency in English (Must); German is a plus

Benefits

• Flexible working hours
• Remote-friendly environment
• On-going career development, training, and coaching
• Six days for learning & development
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location