TrustYou is a Customer Experience Platform (CXP) and Customer Data Platform (CDP) provider, offering AI solutions to transform guest feedback into improved experiences and increased loyalty. The company's core value propositions include turning data into actionable insights, automating tasks, and ensuring GDPR compliance. TrustYou operates globally with a remote-first culture, emphasizing teamwork and individual contribution in a multicultural environment.
Open Positions
Business Development Manager - Japan
3+ years of Business Development experience, business level English skills, and flexibility to work in a team
Senior Software Engineer - Data
10+ years of professional experience with 5+ years specifically focused on data engineering, high fluency in Python and SQL, and deep technical expertise with Kafka and Clickhouse
Director Business Operations
6-10 years of experience in business operations, internal systems, IT operations, consulting, or audit, with a degree in business administration, information systems, or operations management
Customer Support Manager (French Speaking)
2+ years of experience in Customer Support or Client Success within a SaaS environment, with a track record of handling complex queries
Customer Support Manager (German Speaking)
2+ years in Customer Support or Client Success within a SaaS environment, native or C1-level fluency in German, and a high "written EQ"
Junior Customer Support Manager (German or French Speaking)
1-3 years of experience in customer support or client success, C1-level fluency in English and German or French, exceptional writing skills and on-camera confidence