Branch Customer Service Coordinator - OC
TTI, Inc.Guadalajara, Jalisco, Mexico
Posted March 27, 2026
Full Time
About the Company
TTI, Inc., a Berkshire Hathaway company headquartered in Fort Worth, Texas, is a leading specialty distributor of passive, interconnect, and discrete electronic components. The company supplies an extensive product line—including resistors, capacitors, connectors, magnetics, and discrete semiconductors—to industrial, military, aerospace, and consumer electronics manufacturers worldwide. TTI distinguishes itself through industry‑leading service and quality, offering tailored supply‑chain solutions and value‑added services that earned it the title of "most preferred passives distributor" by CMP Publications. With more than 3,500 employees across 100+ global locations and its subsidiary Mouser Electronics, TTI delivers reliable, personalized support to a diverse, global customer base.
Job Description
TTI, Inc. is seeking a Customer Service Coordinator to support various internal stakeholders based on established activities, with a focus on the OC branch team. Bilingual Spanish & English is required.
Requirements
- High school diploma with 2 years experience in customer support or similar role
- Bilingual English/Spanish proficiency with excellent verbal and written communication skills in English & Spanish
- Ability to use the computer system proficiently
- Knowledge of company product lines, services, policies, and procedures
- Good telephone etiquette and ability to write routine business correspondence
- Ability to type 40 words per minute
- Knowledge of all Microsoft Office applications at the beginning level, including Excel
- Ability to add, subtract, multiply, and divide units of measure
- Able to compute rate, ratios, and percentages
Benefits
- 8% Savings Fund
- 30 days Christmas bonus
- Food Vouchers $2,000 MXN monthly
- 12 vacation days after the first year
- 40% of vacation prime
- Major Medical Insurance coverage for employee and dependents
- Life Insurance coverage for employee