Customer Experience Specialist I
Tucker Company WorldwideNew Jersey, United States
Posted May 28, 2026
Full Time
About the Company
Tucker Company Worldwide is America’s oldest privately held freight broker, specializing in critical and unique shipments such as temperature-controlled, oversized, and high-value goods. With over 60 years of experience, Tucker ensures safe, on-time deliveries through meticulous procedures, cutting-edge technologies, and award-winning service. ISO-certified since 2008, the company boasts industry-leading on-time metrics and a commitment to digital visibility, making it a trusted partner for transportation professionals across various high-stakes industries.
Job Description
Win new and existing customer business, maximize corporate profitability, and maximize customer satisfaction, performance, and retention. Key responsibilities include executing spot quotes, bidding on customer load board platforms, and collaborating with various teams to develop strategies to win new opportunities.
Requirements
- High school diploma or minimum 3 years of equivalent industry training or experience
- Demonstrates basic understanding of MS Office and aptitude to learn other related technologies
- Strong written and verbal communication skills
