Mitarbeiter Servicezentrale (gn*) - Hausnotruf

BeWo Telehealthcare GmbH is looking for a Service Center Employee (gn*) to maintain a presence over the phone and ensure customer satisfaction. The role involves telephone care of customers, data collection and maintenance, and teamwork with colleagues. The ideal candidate has excellent communication skills, customer orientation, and a high level of empathy.

Requirements

• Enjoy customer contact, communication skills, and a high level of empathy
• Customer orientation, a strong service mentality, and reliability
• Very good German in speech and writing
• Ideally, first experience in the call center area or motivated crossover entrant (gn*)
• Interest and willingness to learn in the emergency call area
• Solution-oriented and diligent work and thinking habits
• Experience in working with the computer
• Willingness to work in a 24/7 operation

Benefits

• An employer for work-life balance
• Familiar working atmosphere in a collegial team with flat hierarchies
• A varied activity in an exciting working environment
• Attractive location in the center of Bremen, within walking distance of the main station
• Structured and detailed induction
• Job ticket and vehicle leasing
• Corporate benefits - discounts in many shops
• Planable working hours despite shift work
• Individual further education and development in line with your interests