Technical Support Engineer (PT time zone)

As a Technical Support Engineer at Turnkey, you'll help developers integrate, debug, and succeed with our SDKs and APIs across a range of environments. You'll be the front line of technical expertise for customers building the next generation of crypto products on Turnkey.

Requirements

• 2–6 years of experience in a technical support, solutions engineering, or software engineering role
• Strong working knowledge of TypeScript and React, with familiarity in React Native or other mobile SDKs
• Experience debugging APIs (REST, JSON, auth headers, 4xx/5xx errors, etc.)
• Strong problem-solving skills and comfort digging into unfamiliar systems to find answers
• Clear, empathetic written and verbal communication

Benefits

• Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k)
• Paid parental leave
• Unlimited PTO
• $3,000/yr learning and development budget
• Multiple team offsites per year
• Macbook Pro laptop
• Lunch stipend