Educational Case Manager (Coordinator)

This job is fully remote and requires excellent English communication skills, technology skills, and organization skills. The Educational Case Manager is integral to the success of Tutor Me Education, doing intakes with families/students, coordinating instructors, tracking student progress, and providing quality customer service.

Requirements

• Time management, planning, and prioritization
• Ability to organize and manage multiple responsibilities successfully
• Exhibits professional and approachable demeanor
• Effective communications both in virtual environments
• Proficient in using all communication media including in person, phone, and video
• Ability to build engagement and trust in virtual relationships, whether with customers or with team members
• Works Well With Others
• Learning agility
• Able to acquire new skills as required
• Ability to engage, manage and grow virtual relationships with customers, employees, and business partners
• Ability to manage remote teachers
• Ability to work independently
• High tolerance for ambiguity

Benefits

• Fully Remote
• PTO