Payroll Analyst II
TwilioMexico City, Mexico
Posted April 17, 2026
Full Time
About the Company
Twilio is a cloud communication platform that enables businesses to communicate with their customers.
Job Description
Twilio is looking for a Payroll Analyst II who is passionate about US Payroll and lives the Twilio Magic. The ideal candidate has outstanding communication skills, a passion for streamlining processes, and a focus on providing excellent customer service.
Requirements
- Support multi-state US biweekly payroll processing using Workday
- Serve as back up support for Americas payroll processing
- Knowledge of federal, state and local legislation related to payroll and garnishments
- Follow standard processes and controls to ensure continuous compliance
- Effectively collaborate with the other US Payroll team members to complete biweekly audits
- Maintain relationships with key stakeholders and provide support and input when required
- Deliver excellent employee experience in relation to ServiceNow queries within established SLAs
- Understand employment tax requirements relating to compensation and benefits
- Help maintain documentation of all payroll SOPs
- Assist with annual preparation of W2s
- Adhere to all legal and internal deadlines
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
