Eshop Process Optimization & Performance Analyst

We are looking for a team player to help us connect the world of customer support, technology, and business. Your main task will be to ensure that our e-shops and payment processes run smoothly and, based on data, suggest improvements that make sense.

Requirements

• At least 3 years of experience in e-commerce, customer services, or a similar analytical role.
• Proficient in SQL (at least the basics) and Google Workspace at an advanced level.
• Excellent Czech and English (B2) for everyday business communication.

Benefits

• Shorter working hours - we work only 7.5 hours a day.
• Meal voucher (123 CZK/day)
• Performance bonuses up to 4,000 CZK.
• The opportunity to use a discounted corporate mobile tariff and Twisto Premium.
• 30 days of annual leave and 4 whatever days, i.e., do what you want.
• Support for a healthy lifestyle - we have a subsidized MultiSport card, health care, drinking (including great coffee from a grinder ☕️ or chai latte), and fruit 🍎 daily in the office, team events, etc.
• The opportunity to work from home occasionally!
• A contribution to home office of up to 1,000 CZK/month.