Service Desk Technician

The Service Desk Technician will be responsible for monitoring, management, and maintenance of computer systems for multiple clients, including Windows Server Management, Network Management, and Customer Support.

Requirements

• Must exhibit a clear, friendly, professional phone manner.
• Must have excellent verbal and written communication skills.
• Able to handle multiple projects and assignments with attention to detail.
• Microsoft Windows Operating Systems (Desktop and Server)
• VMWare and Hyper-V installation, configuration, and management
• Active Directory, Group Policy, Mac OSX, SMB Routers (Sonicwall, Watchguard, FortiNet).
• Basic Batch and PowerShell scripting
• Microsoft Office 365 management