To ensure successful implementation of projects, SLAs are met, and customer satisfaction is achieved. Oversee system design, development, and implementation, and provide onsite post-sale support for Microsoft and Wintel server related problems.
Requirements
- Ensure SLAs are met and customer satisfaction is achieved
- Oversee the design, development, and implementation of clients' system design requirements
- Install, configure, and test operating systems, application software, and system management tools
- Focus on key customers' IT infrastructure for further enhancement
- Provide onsite post-sale support for Microsoft and Wintel server related problems
- Assist in the coordination of various teams testing and evaluating for the development of design and its implementation
- Collaborate with other professionals to ensure high quality deliverables
- Liaise with internal sales, project manager, and vendors for communicating project status and problem resolution
- Provide after office-hour offsite standby 24x7 (rotation basis)
- Lead system integration deployment project
- Obtain job-related Industry Certification for principal partnership requirement
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance