Service Desk Analyst - IT Solutions
TWUTexas, United States
Posted May 29, 2026
Full Time
About the Company
Texas Woman’s University is the nation’s largest university system focused on women and a federally recognized Hispanic-Serving Institution.
Job Description
The Service Desk Analyst provides first level information technology (IT) support and services to members of the Texas Woman’s University community. The position will provide assistance and support for a wide range of hardware and software requests and are responsible for escalating the service requests to second and third level support teams as appropriate.
Requirements
- High school diploma or equivalent required
- Two years of relevant experience in a customer service, help desk, or IT support role
- Ability to work evenings/weekends and holidays
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
