Part-Time Customer Service Representative

Join our Equipment Finance Collections Customer Service team in Marshall, MN, and play a key role in supporting our customers while helping the business succeed.

Requirements

• Proactively contact customers regarding assigned delinquent accounts and work directly with them to secure payment and minimize risk
• Collaborate with teammates and cross-functional partners to resolve and reconcile complex accounts
• Research and troubleshoot customer issues, identifying the right resources to drive resolution
• Manage your day effectively between outbound calls, email follow-ups, and other assigned tasks

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law