Customer Service Representative (On-Site)

We are looking for a Customer Service Representative to join our team and represent our retail client by delivering outstanding customer support.

Requirements

• High school diploma or equivalent required
• At least 1 year of experience in a retail, customer service, or BPO environment
• Advanced English proficiency (written and spoken)
• Strong communication, problem-solving, and interpersonal skills
• Technical proficiency, including Microsoft Office Suite and familiarity with CRM systems
• Ability to work effectively in a fast-paced call center environment
• Customer-focused mindset with a passion for delivering excellent service
• Proactive and self-motivated, with the ability to take initiative and resolve issues independently