Customer Service Representative
Stanley Black & Decker Colombia Services S.A.S.MedellĂn, Antioquia, Colombia
Posted April 6, 2026
Full Time
About the Company
We're the World's largest tool company, industry visionaries, and solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative.
Job Description
We're seeking a Customer Service Representative to join our Tools & Outdoor team. The successful candidate will be responsible for handling customer inquiries, improving communication flow, and maintaining customer account profiles. The role requires a high school diploma, 6-12 months of customer service experience, and proficiency in Microsoft Office and SAP/Salesforce/Zendesk.
Requirements
- High School Diploma or its equivalent
- 6-12 months of customer service experience
- Proficient in Microsoft Office
- SAP & Salesforce, Zendesk preferred
- High level of English
- Excellent written and verbal communication skills
- Patience and positive attitude
Benefits
- Competitive salary
- Great benefits plan
- Career opportunities
- Learning & development resources
- Diverse & inclusive culture
- Purpose-driven company
- Global benefits & perks
