Call Center Agent
Ubiquity Global Services, Inc.Location not specified
Posted March 3, 2026
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
We are seeking a customer-focused individual to join our call center team as a Customer Care Representative. This is a full-time position that requires excellent communication skills, a passion for delivering exceptional customer experiences, and the ability to work in a high-pressure environment.
Requirements
- High School diploma or equivalent
- Passion for delivering a stand-out customer experience
- Excellent verbal and written communication skills
- English proficiency B2 – C1
- Ability to ask probing questions and problem resolution skills
- Intermediate proficiency with PC navigation
- Ability to read, write, speak and understand the English language
- Experience in a call center industry preferred
