Training Manager
Ubiquity Global Services, Inc.Silay, Negros Occidental, Philippines
Posted January 19, 2026
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
The Training Manager is responsible for managing the operational activities of the Learning and Development (L&D) department supporting Operations. This role leads the training team, oversees end-to-end training delivery, and drives continuous improvement in processes and performance to enhance overall business results across our Americas sites.
Requirements
- Leadership & Team Management
- Training Operations & Delivery
- Process Improvement & Efficiency
- Stakeholder & Client Partnership
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship