Patient Service Representative - Specialty Care, Encino
Ucla healthLos Angeles, California, United States
Posted March 18, 2026
Full Time
About the Company
UCLA Health is a leading integrated healthcare system serving Los Angeles and beyond, encompassing Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital, Mattel Children's Hospital, West Valley Medical Center, and a broad network of primary‑ and specialty‑care offices. The organization excels in advanced diagnostics and treatment of complex conditions—including organ transplantation, cardiac and neurosurgery, and oncology—while maintaining a reputation as one of the nation’s top hospitals. Its physicians and scientists are pioneers in biomedical research, translating discoveries into clinical practice across a wide spectrum of specialties. UCLA Health’s combination of world‑class facilities, cutting‑edge technology, and a culture of innovation makes it a compelling destination for healthcare professionals seeking to advance patient care and research.
Job Description
Patient Service Representative for Specialty Care Clinic in Encino, CA, providing direct support to physicians and patients, with duties including liaison, patient support, and communication facilitation.
Requirements
- Ability to set priorities and accurately reflect job responsibilities
- Establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various backgrounds
- Creatively integrate competing demands into a productive working environment
- Verbal communications to clearly convey complex problems
- Interact diplomatically and sympathetically with a patient population
- Knowledge of processing referrals within EPIC systems
- Understanding of patient related policies and procedures
- Familiarity with hospital computer system, personal computer systems, and software products
Benefits
- Salary Range: $30.36 - 43.49/hourly