Senior Site Reliability Engineer
UJETAustin, Texas, United States • San Francisco, California, United States • United States
Posted April 17, 2026
100000 - 120000 USD
Full Time
About the Company
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.
Job Description
UJET is looking for a Senior Site Reliability Engineer to help build and scale a high-impact SRE function. The role involves designing how reliability works in UJET, influencing engineering decisions, and building tooling and processes that make production safer and more predictable.
Requirements
- 6 - 10+ years of experience in SRE, infrastructure, or backend systems engineering
- Demonstrated experience of owning reliability outcomes for complex, distributed systems
- Strong experience with cloud infrastructure (AWS, GCP, or Azure) and production-scale systems
- Deep understanding of observability, incident management, and system performance
- Proficiency in at least one programming language (e.g., Go, Python, Java) with a focus on automation and tooling
Benefits
- Medical
- Dental
- Vision
- 401(k) plan
- Commuter benefits
