UJET is a leader in AI-powered contact center innovation, offering a cloud platform that leverages cutting-edge AI, true multimodality, and a mobile-first approach to redefine the customer experience. By infusing AI across every aspect of customer journeys and operations, UJET empowers agents, optimizes experiences, and transforms contact center processes for efficiency and actionable insights. Built on a secure, scalable cloud-native architecture with a CRM-first approach, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth.
Open Positions
General Application
No specific requirements listed
Product Manager - CCaaS Services
3+ years of product management experience, ability to define new concepts and features, strong leadership and interpersonal skills
Senior Manager, Site Reliability Engineering (SRE)
8+ years of experience in SRE, infrastructure, or platform engineering, with 3+ years of managing managers or senior ICs
Senior Product Manager
3+ years of product management experience, 1 year of experience in SaaS platforms, solid agile experience, and strong leadership and interpersonal skills
Senior Product Manager
BA/BS degree, 3+ years of product management experience, experience with SaaS platforms
Customer Success Manager
3-4 years of relevant experience, technical aptitude, and excellent communication skills
Data Engineer
5+ years of experience as a Software Engineer, strong Python skills, SQL skills, and experience with BigQuery, dbt, and GCP services
Senior Engineering Manager, Core Infrastructure
5+ years of experience in cloud infrastructure engineering, leadership experience, and strong expertise in GCP
National Channel Director
7-10+ years of technology sales and channel sales experience, experience building and managing multiple partner relationships, and understanding of opportunity qualification and forecasting