Customer Service Professional III
UL SolutionsGuangzhou City, Guangdong, China
Posted May 13, 2026
Full Time
About the Company
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries.
Job Description
Receives customer inquiries, answers questions and resolves problems. Coordinates customer relationships, collects customer product information, and organizes customer data. Provides support for non-technical customer requests and follows the Underwriters Laboratories Code of Conduct.
Requirements
- Receives inquiries from customers
- Answers questions and resolves individual problems
- Coordinates and develops customer relationships
- Collects customer product information
- Identifies the industry that will perform work
- Communicates completion time commitments
- Prioritizes customer needs
- Determines any special requirements
- Obtains required information and samples
- Organizes customer information
- Provides support for non-technical customer requests