IT Technical Analyst - End User Computing supports IT technology solutions within end-user and hardware systems.
Requirements
- Assist with ULS’s patching and vulnerability management processes for Windows workstations and servers
- Perform software review, as necessary, to determine software solutions based on user request
- Perform software distribution and packaging duties as necessary
- Document configuration and installation processes and details
- Perform system hardware/software troubleshooting as necessary
- Interface with users, other support staff, and service desk for escalated troubleshooting assistance
- Actively participate in strategy and planning sessions related to PC and end client activities
- Contribute to projects/activities that improve the end user experience
- M&A Integration and Device Strategy participation
- Performs other duties as directed
Benefits
- Health insurance
- Retirement plan
- Paid time off
