Customer Support Specialist - Bilingual (French)

Customer Support Specialist - Bilingual (French) position available at Uline, a leading distributor of shipping, industrial, and packaging materials. The role involves processing customer orders, making product recommendations, and handling account inquiries using world-class technology. Responsibilities include building business relationships with customers, understanding customer needs, and recommending Uline's best solutions. The ideal candidate will have excellent problem-solving, listening, and communication skills, as well as prior customer service experience and bilingual (English/French) proficiency.

Requirements

• High school diploma or equivalent
• Bachelor's degree preferred
• Excellent problem-solving, listening and communication skills
• Prior customer service experience is a plus
• Bilingual (English/French) - fluent in both verbal and written forms

Benefits

• Company-paid extended health coverage
• RRSP with 6% employer match
• Multiple bonus programs
• Paid holidays
• Generous paid time off
• Tuition Assistance Program
• On-site café
• Outdoor patio
• First-class fitness center
• Monthly employee-appreciation events
• Opportunities for community involvement
• Best-in-class, clean, modern facilities