Senior Customer Service Manager
Uline, Inc.Georgia, United States • Gainesville, Georgia, United States • Georgia, United States • Georgia, United States • Athens, Georgia, United States
Posted March 26, 2026
Full Time
About the Company
Uline is a family-owned company and leading distributor of shipping, industrial, and packaging materials.
Job Description
As a Senior Customer Service Manager, empower teams to deliver exceptional customer service and foster company culture at Uline, a family-owned company and leading distributor of shipping, industrial, and packaging materials.
Requirements
- Manage day-to-day operations of a contact center
- Guide and develop managers, team leads, and representatives
- Review performance metrics and make improvement recommendations
- Recruit, retain, and motivate staff
- Manage personnel matters including performance reviews and coaching
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program
