German Speaking ServiceDesk Support Analyst - Vilnius Based
UnisysVilnius, Vilnius County, Lithuania
Posted March 9, 2026
Full Time
About the Company
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Job Description
As a German Speaking Service Desk Support Analyst, you will provide technical support to customers using your technical and customer-oriented skills. You will be responsible for error detection, diagnosis, and resolution of IT-related technical issues, guiding customers through necessary steps, and collaborating with colleagues to solve problems.
Requirements
- Fluent English skills
- Mother tongue or near-native German skills (minimum C1)
- Experience in technical phone support or another customer-focused area
- Good knowledge of the MS-Office suite and general understanding of the Windows environment
- High accuracy and analytical thinking
- Ability to handle multiple and/or similar tasks simultaneously
- Strong team spirit
Benefits
- Winning Culture
- Unlimited access to online training platform
- Wellbeing & Employee Assistance Program
- Attractive remuneration model
- Corporate pension
- Subsidies
- Bonus/Referral/Incentive/Award programs
- Extended health insurance
- Hybrid work model
- Free parking and bike room