Ingeniera/o de Soporte Técnico - Tecate
UnisysMexico City, Mexico City, Mexico
Posted March 4, 2026
Full Time
About the Company
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Job Description
This is a technical support engineer role that involves executing advanced maintenance of equipment and systems, diagnosing and resolving technical issues, and providing feedback to improve quality of service. The role requires a high sense of responsibility, a friendly and patient attitude, and the ability to resolve technical problems of variable complexity.
Requirements
- Engineering or Bachelor's degree in Computer Systems or related field
- Computer Systems Technician or related field
- 2 to 3 years of experience in on-site technical support
- Knowledge in video conferencing rooms and ITSM tools
- Experience in image loading, configuration, and optimization of equipment
- Ability to resolve technical problems of variable complexity
- Availability for shifts and out-of-hours support
- High sense of responsibility
- Friendly and patient attitude with users
- Organized and punctual