Support Operations Specialist
UnitNew York, New York, United States
Posted May 5, 2026
Full Time
About the Company
Unit is a global team on a mission to create a more equitable financial ecosystem.
Job Description
Unit is a market leader in embedded finance offering financial services to millions of end-users. We're hiring a Support Operations Specialist to join our growing team based in New York City. The role involves designing, building, and improving automated workflows and AI-powered tools to power our support function.
Requirements
- 1-2 years of experience in support operations or building AI and automated workflows
- Hands-on experience building automations using tools like Zapier or custom scripts
- Process-improvement orientation and ability to learn quickly in fast-moving environments
- Enthusiasm about fintech and creating the future of financial infrastructure
