Customer Care Specialist

Our Customer Care Specialists are a key representative of United Bank, providing exceptional service to internal and external Customers via telephone and email. This role is an excellent opportunity to learn all the Bank's products, services and work with all lines of business in support of resolutions in servicing our Customers.

Requirements

• High School diploma or equivalent required, Bachelor's degree preferred
• Minimum of one (1) year of call center or banking experience, preferably in a customer facing role, required
• Minimum of 1 year of professional Customer Service experience required
• Excellent verbal and written communication skills required; Verbal and written communications skills in Spanish or additional language a plus
• Proficient in Microsoft Office products, computer skills in a Windows based environment, and the ability to quickly learn new systems required