The Medical Assistants function is to provide direct care to clinic patients and assist providers (Physicians, Physician Assistants, Family Nurse Practitioners) in accordance with the rules and regulations of the Arizona Medical Board and UCHC policies and procedures.
Requirements
- Assists the provider with patients before, during and after visit while maintaining smooth patient flow.
- Greet Patients and instructs in a prompt, courteous and helpful manner.
- Prepare patient for examination, treatment and assists physician with exam/procedure when needed while applying the principles of aseptic technique and infection control.
- Carry out written provider orders for lab tests, diagnostics, treatments or injections
- Documents vital signs and chief complaint according to protocols and other testing deemed by chronic illness, i.e.: DM, foot check, eye exam, etc.
- Recognizes and responds to emergencies according to protocol.
- Maintains logs and orders needed dispensary, injectables, medical supplies and lab supplies.
- Maintains orderliness of exam rooms by cleaning after each patient and restocking at the end of the day.
- Complies with Quality Improvement (QI) standard by performing daily, weekly and monthly check accordingly to clinical protocols.
- Participates in QI audits and CQI as assigned.
- Comply with UCHC and regulatory risk management and safety procedures such as those applicable to primary medical care clinics under Occupational Safety and Health Act (OSHA) regulations.
- Engages in effective verbal, non-verbal and written communication with patient relatives’ visitors and all members of the multi disciplinary team.
- Follow up phone calls are initiated per provider direction and instructs patients on the methods of health promotion and disease prevention.
- Administers prescribed medications and prescriptions within scope of practice and assists with medication refills per policy.
- Maintains patient confidentiality and protects operations by keeping patient records confidential in compliance with UCHC and regulatory confidentiality standards and policies.
- Floats to other clinics or departments as needed or directed by a manager or supervisor.
- Willingly assists co-workers when a need is identified or asked by a co-worker or supervisor.
- Assist in orientation and training of new Medical Assistant staff and/or student externs.
- Participates in inter-disciplinary task forces and work groups as relevant.
- All other duties as assigned.
