Referral Coordinator (65843)
United DigestiveAthens, Georgia, United States
Posted April 2, 2026
Full Time
About the Company
United Digestive is one of the largest U.S. gastroenterology practice‑management firms, partnering with physicians nationwide to deliver operational infrastructure that lets clinicians focus on high‑quality patient care. The company offers a full suite of services—including compliance, revenue‑cycle management, HR, technology, recruiting, marketing, and ancillary care—to support practices from ambulatory surgery centers to de‑novo expansion. Its distinct advantage lies in a deep 40‑year industry pedigree, a collaborative network of over 130 GI specialists, and a commitment to continuous improvement through technology and process innovation. United Digestive’s culture emphasizes partnership, employee empowerment, and exceeding provider and patient expectations.
Job Description
Responsible for all duties revolving around the office, scheduling of patient appointments, and coordination of referrals from Primary Care physicians and other specialists.
Requirements
- Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures
- Collects and records accurate patient information according to the UD Documentation Requirements
- Ensures all applicable procedures are scheduled in UD endoscopy suites
- Answers incoming calls in a timely and efficient manner; addresses questions regarding patient appointments and requests for information from referring providers
- Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
- Participates in staff meetings as directed by the Practice Manager
- Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Practice Manager